Privacy Policy

Crusoft OÜ, a legal entity located at Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 3 // 5 // 7, 10145 (hereinafter referred to as the Company), acts as a personal data processor, respects your confidential data and follows the effective Personal Data Protection Act (PDPA), the EU General Data Protection Regulation (GDPR), and the Law on Confidentiality of Electronic Communication (ESS).

We devote great attention to the protection of your data confidentiality. You put trust in us by using the services of, and we appreciate it. We make every effort to keep your personal data safe. We work for the benefit of our customers and do not conceal information regarding the processing of your personal data.

This Confidentiality Clause applies to all types of information we collect through these platforms or other channels connected with these platforms (for example, from emails received by our customer service). Please look through what personal information we may collect and for what purpose, what cookies may be used during your visit and use of the resource (hereinafter referred to as the "Website").

If you do not agree with this Confidentiality Clause, we ask you to refrain from using our services.

What is personal data?

Personal data are any data related to an identified or identifiable natural person regardless of the form or format in which such data exist (e.g. your name, e-mail address, IP address or the feedback you provide on the Website).

What type of personal data is collected by

We receive and store all information that you enter on the Website, provide for Technical Support or for the Company in any other way, such data is used only to the extent necessary for providing services or fulfilling our obligations under the Agreement. Furthermore, we collect specific data from your computer, phone, tablet or other device that you use to access our services, such as your IP address, type of the browser used and language settings.

During your work with the Website, we gather, collect, store and process the following personal data:

  • your name, email address, postal address, phone number;
  • payment card details (payment card number, expiration date, CVC/CVV code, and cardholder name);
  • log files (IP address, browser type, referring/exit pages and URLs, number of clicks and the way of your interaction with the Website, domain names, landing pages/content, pages/content viewed, device ID and location);
  • Information from your profile (preferences, data from your search and order histories, and other information about you);

Automated data collection and cookies

Like most websites and mobile applications, we engage automated collection of information about you and cookies to optimize the services rendered and the Website operation, except for cases when cookies are necessary only for the Website technical operation.

When you use this Website, data is automatically collected from the device you use to browse the Website, such as software, operating system, IP address, referrers and source for this Website, web pages clicked on by you, the links you used to access this Website, etc. Such automated data collection is needed to link the use of the Website services and the offers specifically targeted for you, and to prevent the risk of fraud or violations. The automated collection of the specific kinds of data and the use of cookies not only improve the Website functions and allow us to provide the most convenient customer experience from using the Website services, it also helps us to evaluate the implementation of advertising and marketing campaigns, make offers that might be interesting and useful to you, create profiles of use for marketing research. You can disable cookies in your browser, but in this case,  some features of the Website may not function properly.

Data storage

We store the personal information collected from you when it is required by law (for example, to provide a service you have ordered or to comply with applicable law, taxation system or for accounting needs) or during the running of the limitation period according to the current legislation. If we do not have a legislated necessity to process your personal data, we delete it, make it anonymous or, if this is not possible (for example, if your personal data have been kept in a backup archive), securely store your personal data and stop processing it until it can be deleted. If the data is processed based on permission granted, the personal data processing will be carried out until the permission is revoked.

How do we protect personal data?

When collecting, storing and processing your personal data, the Company uses relevant and sufficient technical and organizational protection measures to prevent unauthorized access, alteration, disclosure or destruction of personal data stored in customer databases and on the Website. Only authorized persons are granted access to alter and process personal data.

Terms of users' personal data processing

By subscribing to the Crusoft OÜ e-mail newsletter, the User expresses his or her consent to this Privacy Policy and the terms for his or her personal data processing.

Modification to this Privacy Policy

Crusoft OÜ has the right to amend this Privacy Policy. The date of the last revision shall be indicated when making any changes in the current version. The new edition of the Policy shall enter into force upon its publication, unless otherwise provided for by the new edition of the Policy. We will notify you of any changes via e-mail specified when registering.

Amendment of personal information by the User

The user can alter or delete the provided personal information or features of its confidentiality partly or fully through the function of editing personal data available in the Personal account.


Please contact us by email, if you have any questions regarding processing, storage and use of personal data.